We ensure that Dignity and Respect In Care is central to everything we do, and practised at all times. Our services are provided in line with the key research findings of the Social Care Institute for Excellence.
Their research found that each of the following Dignity Factors contributes to a person’s sense of self-respect, and they should each be present in all care scenarios.
Choice and control
We enable people to make informed choices about the way they live and the care they receive, respecting their right to control their own lives.
We speak to people respectfully and we listen to what they have to say, ensuring clear dialogue between clients, workers and services.
We offer a selection of nutritious, appetizing meals, that meet people’s needs, choices and dietary requirements. We can provide support with eating if needed.
We respect people’s personal space, protect their privacy in personal care, and guarantee the confidentiality of their personal information.
We support people to maintain contact with their family and friends and ensure that they are able to participate in social activities.
We enable people to maintain their independence by providing ‘that little bit of help’ which may be needed as part of day-to-day life.