Serenity Care-Support Services provides a person-centred and integrated approach to care, promoting dignity and respect.
We expect our team and all those working with us to behave in a way that is consistent with our values.
In order to ensure that we provide a high-quality service, we’re committed to excellence at all levels of our service, from the smallest tasks to the biggest projects.
We put our clients at the heart of everything we do, listen to what they have to say, and assist them to make fully informed choices.
We are committed to ensuring excellent communication, high-quality training and ongoing professional development for our staff.
We recognize that we can’t succeed alone. We work proactively with all stakeholders to achieve positive outcomes for our clients.
We aspire to provide the best possible service, now and in future, by continuously improving our offering and going above and beyond for our clients.
We act with honesty, integrity and transparency at all times, recognising and upholding the trust which our clients place in us.